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Android File Transfer Not Working Error - How to Fix

Ivan Korol Jan 24, 2023

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Android File Transfer Not Working

Built entirely by Google, Android File Transfer is the official tool that allows Mac users to transfer all of their documents, photos, videos, and more from their Android phones to their computers. Even though the application is built with stability in mind, some users might still experience issues preventing them from transferring their data. Here is how you can connect Android to Mac and troubleshoot all the errors.

Table of Contents:

Common Reasons for Android File Transfer Not Working Issue
Android File Transfer Alternatives
Tips to Fix the Android File Transfer Not Working Issue

Common Reasons for Android File Transfer Not Working Issue

There isn’t a single reason you can’t transfer files from your Mac and Android device to your Windows PC or vice versa. The cause could be anything from minor hardware to critical software issues. The following are the most common reasons:

Errors in the hardware of a computer or an Android device
The USB drive has a problem
Device drivers are missing
Drivers that are no longer supported
Third-party software can interfere with the proper operation
The latest version software is not running on the computer
The USB cable might be damaged
The Android phone might not be running the latest version of Android available.

If troubleshooting these issues doesn’t work, you may need an alternative.

Android File Transfer not working issue.

Android File Transfer Alternatives

Relying on Android File Transfer is not optimal if you are looking to move files around. Thankfully, there are dozens of third-party applications that will solve Android File Transfer Mac not working issues.

MacDroid: Solves Android File Transfer Not Working on Mac Issues

The easiest fix, if Android File Transfer doesn’t work, is to try an alternative app. Because macOS doesn’t support media transfer protocol (MTP) to access the files on an Android, it is necessary to find software that allows users to transfer files from Android to Mac. MacDroid does just that.

MacDroid

4.7 Rank based on 556 + users Reviews(439)

Requirements: macOS 10.12

Version: v1.6.1.131, Released 9 Sep, 2022 Release notes

Category: Utilities

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This powerful application lets users transfer entire folders, music, photos, videos, and more from Android to Mac. It also works with all Android and MTP devices, so all that you need is one app to connect all your devices easily to Mac.

MacDroid is a well-designed, simple app that allows users to connect Android to Mac with MTP mode or with ADB mode. Either mode makes file transfer between Mac and Android fast and secure, but with a few extra steps, users can choose ADB mode for the fastest file transfer experience possible.

How to Transfer Files from Android to Mac with MacDroid

1

Download MacDroid on your Mac and follow the installation prompts to get started.

2

Connect your Android to your Mac using a USB cable, preferably the original cable that came with the device, and open MacDroid on your computer.

Pay attention to the USB cable as it can cause Android not to connect to Mac.

3

To start transferring files right away, select MTP mode under the MacDroid device menu. MTP is a single-operation mode for file transfer that basically lets your Mac access files on your Android as if it was an external hard drive by sending messages back and forth between device and computer.

4

Once you select MTP mode on your Mac, you will see an Android system notification on your device. Select "File transfer" and you should see your device appear in the device menu on MacDroid.

Selecting the wrong mode while connecting your phone also can cause issues with Android File Transfer Mac no device found.

5

That’s it! Your Mac and Android are connected. You can open Finder on Mac and will see your device there, so you can start dragging and dropping the folders and files you want to transfer.

SyncMate

SyncMate is an app Mac users rely on to keep their files secure and up to date across devices and accounts. With SyncMate, you can connect Android to Mac wirelessly to sync contacts and calendars, set up auto-sync, and transfer photos, videos, music, movies, and more. For users who need to transfer data from an Android to iPhone, SyncMate is the solution for a seamless file transfer.

To connect your Android to Mac with SyncMate, follow these steps:

1

Download and install SyncMate for Mac.

2

Open SyncMate and click "Add new" to select your Android device.

3

Choose the sync parameters (sync direction, Android to Mac or vice versa).

4

Select what folders and files you want to sync.

5

Click "Sync" and watch your data transfer.

For anyone who has struggled with Android not connecting to Mac, SyncMate an alternative that offers premium features you can’t get with Android File Transfer.

Dr.Fone

Another amazing tool that can help you with ATF issues is Dr.Fone. This application is an all-in-one solution that not only allows users to transfer data seamlessly but comes with a vast array of functions that might interest them. Whether it’s transferring WhatsApp conversations, recovering data, repairing the system, or restoring backups, Dr.Fone is ready to take up the challenge and be your ally in need when Android file transfer doesn't work.

It's a nice app with wide range of function that can help if AFT not working.

1

Make sure that your phone is connected to your Mac via USB.

2

On your computer’s screen select your phone’s Brand.

3

Follow the steps on the screen and enable USB Debugging.

4

That’s it! You are now ready to transfer files between your two devices.

AirDroid

If you are looking for a great alternative to the official data transferring application from Mac to Android, AirDroid is a nice contender. First, you should know that AirDroid does more than meets the eye, having functionalities for screen sharing and remote control which can be quite useful. But more than this, it’s a great application if you are looking to transfer files between your devices. Thus, you can say goodbye to Android File Transfer not working Mac. AirDroid makes the process very simple and it’s also very fast.

It’s a good solution for transferring files from Mac to Android.

1

Use a USB cable or Wi-Fi to connect your Android phone and your Mac device.

2

Open the AirDroid application.

3

On your phone, tap on your computer’s name on the Device list.

4

Choose the files that you want to send and press "Send".

5

You’re good to go! The files should be transferred within seconds.

Tips to Fix the Android File Transfer Not Working Issue

Android File Transfer can be a blessing disguised as a curse when it comes to functionality. Many users have reported issues with this application, ranging from the Android File Transfer app not working due to errors, faulty USB cables, or settings being incorrect. No matter what you’re experiencing, we’ve prepared some fixes for solving all of your ATF issues on Mac.

Use USB Debugging Mode

USB debugging is a developer mode for Android that opens many features that are not available to the consumer. On some phones, the file transfer may be hidden behind the developer's settings, so this may be a good option. Follow these steps:

1

Connect your phone to your computer with another USB cable to check whether the Android File Transfer not working on Mac issue still remains.

2

Unlock your Android device.

3

Swipe down to see the notification and tap the "Settings" option.

4

Turn on USB debugging and choose the "Media device (MTP)" option.

5

Alternatively, switch to PTP, and then back again.

Important: To enable USB debugging, you need to enable developer’s mode, which opens up many features that most consumers should be wary of.

Remove Samsung Kies or Smart Switch

Those who use older Samsung phones may have previously installed Kies or Smart Switch, which are Samsung applications that perform similar tasks such as file management. Unfortunately, it is known that this software interferes with the proper operation of Android File Transfer. Search for them in the Applications folder and, if you find them, drag them to the Trash as they can cause Android File Transfer Mac not working issue.

Delete Smart Switch that AFT works correctly.

Restart Your Mac Computer

Restart the device on which the problem occurred in order to check whether the issue was caused by a runtime error or any other errors detected while running the computer. This tip is considered the easiest and the simplest as while rebooting, we force the computer to clear its cache, where Android File Transfer not working issue will be stored and spread.

Enable File Transfer Mode

In most cases, when Android File Transfer not working Mac users face due to the fact that the phone is not configured for proper data transfer. When an Android phone is connected to a USB port, most phones simply charge by default. This is regardless of which USB port the phone is connected to, be it a computer USB port or a wall charger.

This process is similar on most Android phones, although, as always, you may need a slightly different path. Swipe down the notification bar and tap USB Charging -> Tap to see more options -> File transfer/Android Auto.

If you are struggling with Android File Transfer, the issue might usually come from outdated MTP drivers or with the USB cable that you are using. Nevertheless, if these solutions did not work, you can always rely on an Android File Transfer alternative that should fix these issues for you.

Frequently Asked Questions:

How do I fix a file transfer error?

Unlock your Android device and swipe down the notification bar. Choose USB Charging and tap to see more options. Select File transfer/Android Auto mode.

How do I enable file transfer on Android?

When you connect your Android via USB or wireless connection to the computer you want to sync with, the Android system will ask how you want to connect. To enable file transfer, you will simply select ‘File Transfer’ in the pop up window options that appear.

How do I get my Mac to recognize my Android phone?

Because Mac and Android run on different operating systems, you may need a special software to get the Mac to recognize the device. If using an app like Android File Transfer but upon connecting the device to a computer there is no Android device found Mac users can troubleshoot the software malfunction, or try a different app.

How do I enable USB transfer?

When you plug your Android device into a computer with USB, an Android system notification should pop up when connected asking how you want to connect. Select ‘File Transfer’ as an option instead of USB charging to transfer files with USB connection.

Why is my phone not connecting to USB?

If your Android does not connect to Mac with USB, you should check to make sure the USB cable is not damaged and is the original cable that came with the device. You can also check the USB port it is plugged into for any possible damage preventing a connection.

Why am I not able to transfer files from Android phone to PC?

You should first check the USB cable and make sure that you are using an original one or a good quality product. All drivers should be updated, including the operating system on both applications. These verifications should ensure that you are running the latest versions, that contain all the bug fixes.

Why is Android file transfer not working on my Mac?

Mac users should always make sure that they have updated their OS version to the latest macOS available. The next step would be to check the USB cable and ensure it’s in good condition and plugged in right. The last step is enabling USB Debugging on your Android phone.

How do I get Android File Transfer to work on my Mac?

Try using a different cable or updating your Android. If it still doesn't work, then something is very wrong - it's possible that the USB port on the Android device is worn out. Other unfixable hardware or software issues are also possible.

MacDroid

Break transfer barrier between Android and Mac

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Requires macOS 10.12 or newer; compatible with all Android and MTP devices

Android data transfer program | MacDroid

Requires macOS 10.12 or newer; compatible with any Android and MTP devices

4.7 overall rank,

based on 556+ users, Reviews(439)

Version 1.6.1.131,

released on 9 Sep, 2022

Alice 2022-10-21T15:07:51

I have a Galaxy S7 and I swear I tried everything but I am not able to find those developer options to enable that setting. What can I do? Does my phone not have this?
- Electronic Team, Inc. 2022-10-21T15:08:41
  
  If Android File Transfer not working S7, you must go into the phone’s settings and within the ‘About Phone’ section, you will need to click on ‘Build Number’ seven times to enable the developer options menu. Here, you should be able to enable Debugging mode.
Allen Wilkins 2022-10-19T14:59:53

I am struggling with one step from the article. Where is file transfer mode on Android? Am I missing something?
- Electronic Team, Inc. 2022-10-19T15:00:34
  
  A pop-up message should appear right when you are connecting the USB cable from your computer to your phone. Here, you will be able to select the connection type.
Garey Richard 2022-10-03T14:51:01

Why is Android File Transfer not working? I swear i tried everything and I am still not able to connect it. I am using an old cable but I don’t think that’s an issue, right? PS: I’m on Windows 10
- Electronic Team, Inc. 2022-10-03T14:52:20
  
  Unfortunately, if you are using a USB cable, you might want to try a new one. One of the most common issues with Android File Transfer Windows 10 is that the USB cable is not functioning properly.
Frank Gibson 2021-01-18T07:26:21

If I can’t connect Android to Mac with MTP will ADB work?
- Electronic Team, Inc. 2021-01-18T07:26:55
  
  If MTP doesn’t work, it is probable that ADB won’t work either because of whatever issues is causing the connection error. ADB requires an extra step to open developer mode on Android to allow for faster file transfers.
  
  Frank Gibson 2021-01-18T07:27:56
  
  Can I do that on Android File Transfer?
  
  Electronic Team, Inc. 2021-01-18T07:28:46
  
  Android File Transfer doesn’t give the option to do MTP or ADB but MacDroid does! If you can’t connect your Android to Mac with Android File Transfer, you can try the troubleshooting steps, or download MacDroid and select either mode.
Robert Smith 2021-01-15T07:17:09

How can MacDroid fix Android phone not connecting to Mac if it is an app that does what Android File Transfer does?
- Electronic Team, Inc. 2021-01-15T07:17:51
  
  We suggest trying a different app, particularly MacDroid, because Android File Transfer is outdated and has functionality that newer apps don’t. MacDroid is updated every few months for example.
  
  Robert Smith 2021-01-18T07:21:06
  
  But is it easier to fix the Android File Transfer than get another app that won’t work?
  
  Electronic Team, Inc. 2021-01-18T07:22:12
  
  It depends on your preference. In our opinion, it’s faster to get an app that works than to battle with an app that is wonky. Hope this helps!
Robert Bush 2021-01-14T07:33:47

Which one is better to replace Android File Transfer Mac not working? MacDroid or SyncMate? I don’t really get the difference or which one I should try if I download a replacement for Android file transfer.
- Electronic Team, Inc. 2021-01-14T07:34:53
  
  Good question! MacDroid is ideal for quick file transfers while SyncMate is intended for more robust, ongoing syncing needs. If you want to simply move files between Android and Mac, go for MacDroid. If you need to work seamlessly across Mac and Android, go for SyncMate!
Harold Robinson 2021-01-13T07:48:28

Is this only for Android File Transfer on Mac not working or can I do this for PC? I want to move files from an old Samsung phone to my computer and new iPhone but can’t get Android File Transfer to work.
- Electronic Team, Inc. 2021-01-13T07:49:25
  
  The troubleshooting steps for Android File Transfer on PC are a bit different to the steps for Mac. You can try using Google Drive or a cloud service if Android File Transfer won’t work. You might also update your drivers!
Jacob Lawson 2021-01-12T07:24:14

Yeah Android File Transfer doesn't work Mac but you don’t say what MacDroid costs to use
- Electronic Team, Inc. 2021-01-12T07:25:05
  
  MacDroid has a free 7-day trial to let you test it out if Android File Transfer isn’t working. Then it’s only $1.67/month to use all the premium features of the app, which is a steal when you consider how well the app works and the value of fast, secure file transfer between your devices and up to 5 Macs!
LucasDuncan80 2021-01-11T07:43:23

Keep running into the problem of Android not connecting to Mac. Downloaded Android File Transfer but no dice. USB port and cable are fine, shut down, checked software updated, not a Samsung so no Kies or anything, uninstalled app, but still not connecting. Going to try out macdroid because AFT is giving me a headache.
John Barry 2021-01-08T08:18:41

Love macdroid! Just downloaded it and set it up to save pictures on my pixel to my mac and working good so far. Glad to find an app easy enough for me to use because I’m not good with computer stuff and this was simple to install and figure out. Tired of Android File Transfer not working.
Thomas Loos 2021-01-06T08:19:29

Trying to find out reason for Android not connecting to Mac and found this article! Going to try to make Android file transfer work still but thinking it will be easier to use another app because my usb is fine, but I still can’t get it to work. Have a Samsung s9 btw.
Brian Tretter 2021-01-04T07:42:59

Android File Transfer not working on Mac? No shocker there. Dunno why anyone wastes time on it anymore! Has been a pain for years and better options out there to use in my opinion. Will try Macdroid to see if any good as described for MTP transfers.
Bob Harris 2020-12-30T07:36:07

Thanks for the advice. I didn’t know what to do with Android File Transfer for Mac not working but I will try these steps to see if it fixes it. You make the steps easy to understand, so I hope I figure it out right!