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Fix Android File Transfer not working on Mac

Android File Transfer not working? Here’s the fix

MacDroid logo
Top choice
MacDroid 4.5 Rank based on 56+ users, Reviews(56)
Dec 28, 2020

If you are here because you’re having trouble with Android File Transfer not working, you aren’t alone. The app developed by Google to transfer files from Androids to computers or other devices has been around for a while but may not always be the best option.

Transferring files should be simple and easy, but Android File Transfer users often have to troubleshoot to figure out why they can't connect Android to Mac. There are some quick fixes you could try, or you can get a different app that doesn’t require a workaround. Either way, we can help!

1. Possible Causes for Android File Transfer on Mac Not Working

Nothing is more frustrating than connecting your phone to your computer and getting the Android File Transfer Mac no device found message. Android File Transfer can be a handy app for Mac users trying to transfer files from their Android device, but if it isn’t working, these are some possible causes:

You can encounter only one Android File Transfer Mac not working issue or several of them simultaneously.

The USB cable is faulty.
The USB port on your Mac may be defective.
You need to update your Mac or Android software.
If you have a Samsung, the app Samsung Kies or Samsung Smart Switch could be interfering.
If troubleshooting these issues doesn’t work, you may need an alternative.

2. When Android File Transfer Doesn't Work, Mac Users Switch to MacDroid

Android data transfer app.
Requirements: OS X 10.10+. 17.11MB of free space. Version 1.4.124. (28 Dec, 2021). 4.5 Reviews(56)
Category: System Utilities

The easiest fix if Android File Transfer doesn’t work is to try a different app. Because Mac’s operating system doesn’t support media transfer protocol (MTP) to access the files on an Android, it is necessary to find a software that lets Mac and Android connect.

MacDroid does just that. MacDroid lets users transfer entire folders, music, photos, videos, and more from Android to Mac.

You'll find your Android device's contents in Finder.

MacDroid also works with all Android and MTP devices, so all that you need is one app to connect all your devices easily with Mac.

MacDroid is a well-designed, simple app that allows users to connect Android to Mac with MTP mode or with Android debug bridge or ADB mode. Either mode makes file transfer between Mac and Android fast and secure, but with a few extra steps, users can choose ADB mode for the fastest file transfer experience.

You can transfer files from Android to Mac with MacDroid in just a few basic steps:
Download MacDroid on your Mac and follow the installation prompts to get started.

Connect your Android to your Mac using a USB cable, preferably the original cable that came with the device, and open MacDroid on your computer.

 Pay attention to the USB cable as it can cause Android not connecting to Mac
To start transferring files right away, select MTP mode under the MacDroid device menu. MTP is a single-operation mode for file transfer that basically lets your Mac access files on your Android as if it was an external hard drive by sending messages back and forth between device and computer.

Once you select MTP mode on your Mac, you will see a Android system notification on your device. Select ‘File Transfer,’ and you should see your device appear in the device menu on MacDroid.

 Selecting the wrong mode while connecting your phone also can cause issues with Android File Transfer Mac no device found
That’s it! Your Mac and Android are connected. You can open Finder on Mac and will see your device there, so you can start dragging and dropping the folders and files you want to transfer.
MacDroid is the best alternative for anyone who is struggling with an Android phone not connecting to Mac since it’s easy to install and transfer files with just a few clicks!

3. SyncMate: A Premium Solution for Android File Transfer Mac Not Working

SyncMate is an app Mac users rely on to keep their files secure and up to date across devices and accounts. With SyncMate, you can connect Android to Mac wirelessly to sync contacts and calendars, set up auto sync, and transfer photos, videos, music, movies and more.

For users who need to transfer data from an Android to iPhone, SyncMate is the solution for a seamless file transfer.

To connect your Android to Mac with SyncMate, follow these steps:

You simply cannot catch 'no Android device found Mac' error with SyncMate.

Download and install SyncMate for Mac.
Open SyncMate and click ‘Add New’ to select your Android device.
Choose the sync parameters (sync direction, Android to Mac or vice versa).
Select what folders and files you want to sync.
Click ‘Sync’ and watch your data transfer.
For anyone who has struggled with Android not connecting to Mac, SyncMate an alternative that offers premium features you can’t get with Android File Transfer.

4. Troubleshooting Steps for Android File Transfer Not Working

It can be so frustrating when Android wont connect to Mac through Android File Transfer. However, it’s not a lost cause! There are troubleshooting steps you can try to see if they can fix the problem and get back to your file transfer.

Some of the below solutions really can help with Android File Transfer not working Mac.


Check your USB cable. Using the wrong USB cable or having it improperly connected can prevent the Android from making a connection with Mac. Use the original USB cable that came with the Android device for best results.

If the cable is damaged in any way, for example, if there are exposed wires, replace it for right away to be safe.

Check your USB port on Mac. If you are seeing a message from Android File Transfer no Android device found Mac users may want to check the USB port they are plugging their device into. It could be damaged or faulty, so try a different USB port first to see if that’s the connection issue.
Enable file transfer. If the USB cable is fine but Android File Transfer Mac could not connect to device still, check the file transfer settings on your device. The Android system should pop up when connected, and you should select “File transfer” in the options, not USB charging.

Update your macOS and Android software. Another possible reason for Android File Transfer Mac not working could be that you need to update your software. Check your Android device and Mac for software updates you may need.

If there are updates, install them, and see if Android File Transfer starts working with updated software. Having the latest operating system is important for functionality of many apps.


If all else fails, try shutting down and rebooting your Mac and Android. Restarting your Android and your Mac can sometimes correct or override an issue preventing your device from connecting through Android File Transfer.

All electronic devices need a rest and reset occasionally, so if you haven’t shut down your Android or Mac for some time, try this and see if it works.


Another step is to reinstall the Android File Transfer app on your Mac. If the above steps haven’t fixed the connection issue, and you’re still dealing with the Android File Transfer not working, Mac users should uninstall and reinstall the app.

This can work as a hard reset in case there was an issue with Android File Transfer installing properly, or if you have an outdated version, reinstalling could give you the latest software.


Uninstall Samsung Kies or Smart Switch apps. If you have Samsung, your Android File Transfer troubles could be caused by the file management apps Kies or Smart Switch.

They could be preventing connection, so check your applications in Samsung settings to see if you have them installed and then try uninstalling them. If Android File Transfer works once they have been removed, you’ll know that was the issue!


Allow USB debugging on your Android. If you still can't connect Android to Mac, the next step is to allow USB debugging. This is an Android setting that enables developer mode, opening access to device storage.

To enable it, go into Android settings and click ‘About phone.’ Navigate to the ‘build number’ (location depends on the device), and tap the build number until you get a message notifying you that you are a developer.

When Android File Transfer doesn't work, Mac users can turn to MacDroid to transfer files between their computer and Android devices. It’s easy to set up and start transferring files with no fuss or frustration and most importantly, no troubleshooting.

Android File Transfer has served its purpose over the years, but lately it hasn’t been holding up to the many alternative apps out there that make file transfer much simpler. Currently, it doesn’t get more straightforward, fast, and efficient than MacDroid. If you’ve had enough of trying to fix Android File Transfer issues, move onwards and upwards!

Frequently Asked Questions

If Android File Transfer doesn't work, Mac users can try troubleshooting the app to see if there is an easy fix like checking the USB cable or restarting the computer or phone. Another option is to try an alternative Android Mac file transfer app like MacDroid or SyncMate.
When you connect your Android via USB or wireless connection to the computer you want to sync with, the Android system will ask how you want to connect. To enable file transfer, you will simply select ‘File Transfer’ in the pop up window options that appear.
Because Mac and Android run on different operating systems, you may need a special software to get the Mac to recognize the device. If using an app like Android File Transfer but upon connecting the device to a computer there is no Android device found Mac users can troubleshoot the software malfunction, or try a different app.
When you plug your Android device into a computer with USB, an Android system notification should pop up when connected asking how you want to connect. Select ‘File Transfer’ as an option instead of USB charging to transfer files with USB connection.
If your Android does not connect to Mac with USB, you should check to make sure the USB cable is not damaged and is the original cable that came with the device. You can also check the USB port it is plugged into for any possible damage preventing a connection.

Break transfer barrier between Android and Mac

Requires macOS 10.10 or newer; compatible with all Android and MTP devices
Android data transfer program | MacDroid
Requires macOS 10.14 or newer; compatible with any Android and MTP devices
4.5 overall rank,
based on 56+ users, Reviews (56)
Version 1.4.124,
released on 28 Dec, 2021