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AirPlay Unable to Connect - Fixing the Problem

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JustStream 4.6 Rank based on 438+ users, Reviews(227)
Olga Weis Oct 4, 2021

If you find your AirPlay not working, don’t worry. It may be a common malfunction that you can diagnose and fix yourself, without spending much time at all. The methods described below will help you diagnose simple issues and help you to mirror Mac to Smart TV. Most likely, you’ll have AirPlay up and running in no time flat.

A Third-Party App to Mirror Mac to TV wirelessly - JustStream

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Requirements: OS X 10.12+. 40.03MB of free space. Version 2.4(474). (22 Apr, 2022). 4.6 Reviews(227)
Category: MultimediaApplication

JustStream is a convenient tool, which allows you to connect your Mac to a range of compatible AirPlay or Chromecast devices. This third-party app supports AirPlay, AirPlay 2 and DLNA protocols. Without the need for complex configuration, file conversion, additional cables or other hardware for that matter, you can enjoy video, audio, images, and software on a larger screen.

How to mirror Mac to TV

JustStream offers both mirroring and streaming capabilities to fulfill all your home office or entertainment needs. It works with a variety of smart TV’s from brands like Samsung, Sony, Panasonic, Roku, etc.

How to connect MacBook to Apple TV

Below you can find the official Apple guidelines on how to mirror or stream content from Mac to your television:
Make sure you connect your Apple TV or AirPlay 2-compatible Smart TV to the same wireless network.
On your Macbook, open the app or site that you wish to stream from.
Click the TV and arrow icon in the video playback controls.
Choose your preferred target device.
To stop streaming, click on that same icon and choose "Turn Off AirPlay".

AirPlay is a handy feature, but if you have difficulties with it or find limitations that fail to meet your needs, JustStream is the place to go. Test the app for 20 minutes of uninterrupted streaming to discover its full array of functionalities.

Network Problems

AirPlay lag and AirPlay stuttering indicate a possible network issue. A failure to connect could also be related to your network. Problems may arise from either of your AirPlay devices, or even the WiFi router itself. This can be tested by using an internet app, or through the use of console commands like "ping".


Don’t forget to keep your router firmware up-to-date to reduce the probability of glitches and hangups. If a network problem is consistent between multiple devices, restarting your router could potentially resolve it.

Device WiFi

Sometimes, the problem lies in one of your devices. The simplest thing you can do is restart its WiFi service. Solutions vary between systems. In macOS, you should just access WiFi settings from the Menu Bar. In iOS, you can use the Airplane Mode to force WiFi to reset.


Some firewall configurations could block the necessary apps, making AirPlay unable to connect. Check the firewall to see if it’s too strict, and add an exception for your app to eliminate this factor..

Software Problems

If you get an AirPlay black screen, or your AirPlay keeps disconnecting, you likely have a software issue, rather than a network-related one. There’s not much you can do about defective software, but even well-tested programs and protocols have their issues.

The Software Wasn’t Updated

This applies to every AirPlay device - your Macbook, your iPhone, and even your Apple TV. Outdated software could cause them to behave unpredictably, preventing you from starting an AirPlay stream.

Problematic Apps

To narrow down possible error causes, try closing some of your currently opened apps. This also applies to apps that run in the background. Some programs are known to disrupt AirPlay connection.

Unknown Causes (Restart)

Sometimes, small, invisible glitches can prevent AirPlay from working normally. If all else fails, restarting your device could empty your RAM and fix frozen services. And, of course, you should also make sure that every device is powered on before you try streaming.

How can I fix AirPlay problems?

If you’re having trouble with AirPlay, e.g. AirPlay not connecting to Apple TV or AirPlay on Mac not working altogether, use the advice below to identify and fix the problem.

Follow these steps to troubleshoot and resolve issues involving AirPlay not working on Mac or other Apple devices:

  • Ensure your Apple device and AirPlay device are connected to the same Wi-Fi network.
  • Make sure your Apple TV or AirPlay device is switched on and awake.
  • Turn off and on Bluetooth on your iOS device. Do this from the Control Center or go to Settings > General > Bluetooth. To reach the Control center on your iPhone or iPad, swipe down from the top-right corner of your screen. On Mac, click on the Control Center icon in the menu bar.
  • Turn off and on Wi-Fi on your iOS device. Do this from the Control Center or go to Settings > General > Wi-Fi.
  • Make sure your Wi-Fi router’s firmware is up to date.
  • Update your Apple TV to the latest software from Settings > General > Update Software.
  • Update your iOS device to the latest software by going to Settings > General > Software Update.
  • Reboot your Wi-Fi router.
  • Restart your AirPlay device or Apple TV. This may mean disconnecting them from their power supply.
  • Restart your iOS device. To do so, press and hold the Side button with either one of the Volume buttons, then swipe the Slide to power off button.
  • Make sure there is only one device trying to stream at a time.
  • A third-party app may be interfering with AirPlay. Apps with similar functions as AirPlay, such as Duet and AirParrot, may be the ones to blame. Uninstall applications that share your screen or media files to other devices.
  • Turn off restrictions from Settings > Screen Time > Content & Privacy Restrictions.

How can I fix AirPlay on my Mac? More Options

For some Mac users, it may be necessary to perform these additional steps as well:

1. Make sure your Firewall isn’t blocking AirPlay:

  • Go to System Preferences > Security & Privacy > Firewall.
  • Click on the padlock symbol and enter your administrator password to make changes.
  • Open Firewall Options and make sure the Block all incoming connections setting is not activated.
  • Tick the box for Automatically allow built-in software to receive incoming connections.

2. Turn off your Mac by holding the power button.

3. When you turn it back on, immediately hold the following keys to reset your NVRAM and PRAM:

  • option+command+P+R

Continue to hold these keys for 20 seconds or until you hear a startup chime.

Doing this will reset temporary settings such as your startup disk, speaker volume, and display resolution.


You don’t need to be connected to a wireless network or pair via Bluetooth. If you’re wondering how to enable AirPlay on Mac without WiFi, you can use Apple’s peer-to-peer AirPlay. Just make sure all involved devices have their Wi-Fi and Bluetooth turned ON. So go to Control Center and turn these ON on both your iOS device and Apple TV.
If you’re trying to stream to your Apple TV, but the AirPlay icon is missing on Mac, your Apple TV may actually be sleeping. Press any button on the remote to wake it up and again check your Mac’s screen for the AirPlay icon. Another culprit may be your Mac's firewall. It might be set to block all incoming connections. Click on the Apple icon > System Preferences > Security & Privacy > Firewall to untick this setting.
Review our article for various troubleshooting tips and tricks. Or, you can just download JustStream and use its universal streaming and mirroring capabilities.
Requirements: OS X 10.12+ , 40.03MB size
Version 2.4(474) (22 Apr, 2022) Release notes
Category: MultimediaApplication